How to create shipping discount

1. Create a shipping rule

Open Pricing Management Shipping Discount in Lumi, then select Create shipping rule. If this is your first rule, you can also use the button in the center of the page.

2. Fill in General Information

Give the rule a clear name before choosing its audience and shipping discounts.

• Name: use something recognizable, such as Wholesale shipping or Bulk order shipping discount. This helps you find the rule later.
• Status: choose how the rule is saved:
  • Draft: saves the rule without publishing it.
  • Active: saves and publishes the rule. Any schedule you set still applies.
• Discount title: enter the label customers will see in cart and checkout. Leave this blank to use the discount title from Settings.

3. Choose eligible customers

Apply to Customers

Select the audience for this rule:

• All customer: includes visitors whether or not they are signed in.
• Logged in customer: applies to signed-in customers.
• Non logged-in customer: applies to visitors who are not signed in.
• Specific customers: lets you select individual customers.
• Customer tags: lets you select a tagged customer group, such as wholesale buyers.

After choosing Specific customers or Customer tags, select the customers or tags you want to include.

Exclude Customers

Under Exclude Customers, leave None selected if you do not need exceptions. Otherwise, select specific customers or customer tags to exclude. An excluded customer will not receive this rule’s shipping discount, even if they match the audience above.

4. Choose eligible products

Apply to Products

Choose which products are eligible for this shipping discount rule:

• All products: includes your entire catalog.
• Specific products: includes selected products.
• Specific variants: includes only the variants you select.
• Product collections: includes products in selected collections.
• Product tags: includes products with selected tags.

For a targeted offer, select the relevant products, variants, collections, or tags after choosing the option.

Exclude Products

Use Exclude Products to leave items out of a broader selection. For example, you can include a collection but exclude a product that needs different shipping terms. Choose None if every selected item should qualify.

5. Choose eligible markets

Apply to Markets

Select All markets to make the rule available across your markets, or choose Specific markets and select where it should apply.

Exclude Markets

Keep None or select the markets you want to leave out. Make sure the intended customer’s market is included and not excluded.

6. Set up your shipping discounts

Shipping Rate Settings

Choose what customers need to purchase to qualify:

• Quantity range: uses the number of items purchased.
• Amount range: uses the amount spent before discounts.

The example uses Quantity range to offer a larger shipping discount for a larger purchase.

Shipping Rate Ranges

Add a row for each discount tier:

1. Enter the minimum quantity in Quantity from, or the minimum spend for an amount-based rule.
2. Enter the upper limit in To. If you leave it blank, the range continues until the next range begins. For the last range, a blank value means No limit.
3. Choose a Discount type. The example uses Percent off.
4. Enter the value in Shipping discount. For Percent off, enter the percentage to take off shipping.
5. Select Add range to create another tier. You can add up to 10 ranges and remove a row with its trash icon.

The example shows two tiers:

• 5–10 items: enter 5 in Quantity from, 10 in To, and 10 in Shipping discount for 10% off shipping.
• 11 or more items: start the second range at 11, leave To blank (No limit), and enter 20 for 20% off shipping.

Keep the ranges separate so they do not overlap. These percentages reduce the shipping charge, not the product prices.

7. Choose when the rule applies

Start without a schedule

Select None under Start/End Date for a rule that has no scheduled end. It can apply as soon as it is saved as Active. A Draft rule does not apply to customers.

Set a start or end date

Select Add Schedule, then enable the dates you need:

1. Check Start Date to choose when the shipping discount begins. Enter the start date and time.
2. Check End Date to choose when it stops. Enter the end date and time.
3. If you use both, make sure the end is later than the start.

You can use only a start date, only an end date, or both. Follow the store timezone shown by the app. In this example, the rule starts on October 31, 2026 at 12:00 AM and ends on December 31, 2026 at 12:00 AM—the beginning of that day.

8. Save your rule

Click Save. Draft saves without publishing; Active saves and publishes the rule according to your schedule.

If multiple shipping discount rules match, set their priority.